Home Auto Insurance How to Deal With Insurance Claim Adjusters (Best Negotiation Tips)

How to Deal With Insurance Claim Adjusters (Best Negotiation Tips)

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How to Deal With Insurance Claim Adjusters (Best Negotiation Tips)



Get 10 tips on how to deal with insurance claim adjusters. Use these tips for personal injury and accident cases. These tips apply to car wrecks, motorcycle …

20 COMMENTS

  1. Which do you think is a better negotiation tip? Being nice, or listening to what the adjuster says?

    Please let me know in the comments below.

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    Have a great day!

  2. i was hit by a lady and the only damage is my right fender and side mirror but it is still drivable. after i got the estimated price for the repair, the adjuster refuses to pay the bills to repair my car. should i get a lawyer or still have to talk to the adjuster?

  3. Nov 19, 2019, riding motorcycle on 441 Florida a person turns left in front of me, did not see me. I was knocked unconscious but woke when ambulance picked me up. 2 cracked ribs, wrist bruising and back tailbone slam, now some difficulty walking. I spent 2 nights and one day in observation, xray, catscans, mri of head. No operations or stitches. I insisted I had to leave. Later I find I have $130,000 hospital bill. I was in shock. But thought guilty party would have to pay, was not my fault. Nope Florida is no-fault and no motorcycle has PIP. Both my insurance and hers agreed to $10k each. I applied for charity because my work history is little. 15 years ago wife died forcing me to be stay at home dad, mainly because one of my daughters is permanently disabled with cp and requires 24/7 care. Also my youngest recently turned 18 feb 2019 so that ended SSI survivor benefits. Also my medicaid ended too. So I was uninsured medical wise. I await now to see if I get discount. I may have to hire an advocate to fight to reduce bill. I have never been so scared in all my life. This seems so unfair.

  4. The biggest reason for turn over in the insurance industry is dealing with a high workload and emotional customers. You can't fix having a high work load. But understandably customers and claimants will always be emotional. As adjusters we have to put our selves in their shoes. You got into an accident that was not your fault, you were injured. Due to your injuries you had to miss out on events you were looking for. Perhaps you were up for a promotion and work, and now since you had to take time away from work you didn't get the promotion. There are many reasons why an insured or claimant would be emotional during the claims process. The tips you give are very informative. Any time I get a claimant or an insured that is nice, firm, and understanding always makes the process a lot easier for everyone. People have a misconception that we are out to cheap people out but in reality we just have a high case load and honestly would like to resolve claims as quickly as possible so we don't get yelled at by our managers and can keep our jobs to feed our family. We make mistakes, but adjusters are more likely to admit they are wrong if you inform them in a reasonable, nice yet firm way.

  5. Your video was not only very informative, but it helped me feel a renewed "sense of conviction" that my claim is right and just. After dealing with an auto claims adjuster for months, only to be unfairly denied, does take an emotional toll. I truly enjoyed it, thank you for making it.

  6. My husband was driving and I was the passenger with my two little boy’s one is 5 months old and the other one is 2 years old someone just come on stop sign and we are coming straight and she hit and I get I real bad back pain I can’t even pick up my five month old and they paid my husband’s car and they told me they just gonna give me 250 for pain and suffering do you think that’s is ok? Thank you

  7. I'd like to thank you for these videos, JZ. Pretty sure I watched just about all of them after my car accident last November. Indeed, the tips for dealing with the adjusters were extremely helpful. I'm also glad to report that I finally settled my bodily injury claim today for a fair amount. And as you recommended, talking to the supervisor was able to get me a little more money. So if you've been injured in an accident at no fault of your own, I'd highly recommend checking out JZ's videos. Thanks again!

  8. Hey and thanks Attorney Justin, this was very helpful for me.  I'm planning to try a self negotiated claim with the insurance company of a guy that did a hit and run accident on me back in July of this year.  I am in VA, just now finishing up with doctor visits and appointments starting back in mid-July. Got all appointments documented and everything in order.  As I told the 911 operator after the accident, the driver appeared to be intoxicated, she would not accept me saying that.  Now, I just found out a few days ago from the investigating officer that the same guy was in jail for DUI for another incident.  Your video is quite helpful for me.

  9. I agree with 99.95% of this video. I had an Attorney I really liked as did most adjuster that I worked with for many years. He could have had a career in stand up comedy if he quit being an attorney and was a great attorney. One day I asked him how it was he got about 20% more on average from us on the same types of claims than other firms.

    He said early in his 40 years as an attorney he learned 2 rules:

    1 adjusters are professionals and human beings and if you treat them like that rather than punching bags or the enemy you can usually reach a reasonable and fair deal. But you make their lives hard they will return the favor.

    2 the golden rule- he who has the gold makes the rules. Meaning things like: insurance adjuster are not jurors. Don’t spend 20 pages of a demand cover trying to sway them with a lot of emotional sympathy stuff. Most seasoned adjusters like Attorneys have seen that been there before. Just get to the point and give them the facts. Save the drama for the courtroom. Also stuff like get all the demand documentation to them at one time time. It used to infuriate me to no end when I got a demand and half the listed bills said “will supplement later”. The response was a letter requesting the bills or i hated the attorney I would just make him an insurance free on what he sent in. Next thing I would hear about s why is your offer so low. Why are you wasting mine and my clients time. I would then have to explain the 6month gap only to hear there is no gap the treat is in the bills being supplemented. I would then half ask why he is wasted my time expecting me to base my evaluation on evidence never submitted and ask him if that tactic would work at trail

  10. Umm fuck that I'm not being nice I'm a shark
    And nice or not take they ass to court it's a wrap.!
    Pay up.!
    So be nice for fucking what .???
    In general they don't want to give you shit and anything they can do they will cut your throat and fuck you over . Nice my ass.!!!

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